The Mistake of Measuring Everything
I recently participated in a seminar with Larry Dribin of Pearl Street Group. Larry did a beautiful job with a talk called something like “You Get What You measure” Afterwards I added the corollary “If you measure everything you get nothing”
I have seen a number of organizations that just start measuring everything. They figure they will do something with the measurements sometime. Measurement becomes a burden with no ROI. And people can’t respond by doing the best job on what they are measured against. Read more
