The Total Ownership Cost of IT Systems

It is interesting to see how the much of the industry speaks of IT system cost problems while ignoring a large part of the problem.  Software maintenance can be 75+% of software total ownership costs but IT Infrastructure and the cost of IT systems and services can be 60% of the total ownership cost itself.  Even if we use cloud computing most of those IT service costs don’t go away.  Help desk, data conversion, etc. is still a problem, even in the cloud. Read more